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474 Topics
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
📢 Poll Time: Box Products & Features

We want to better understand how you use Box products and which features are most valuable to you. Your feedback will help us enhance the tools you rely on and ensure we're meeting your needs. 🤔 What's in it for you:By taking part, you’ll help shape the future of Box. Plus, you'll get a chance to see how your preferences compare with those of other users! Feel free to comment and tell us why this product or feature is most valuable to you, or share your use cases. We’d love to hear how Box is helping you work smarter! 😎  

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Jey Bueno Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Where should I ask my support question?

Hello community members, these forums are designed for our customers to connect and share knowledge and expertise. Here you can get help from your fellow community members and share your own expertise to help someone else. Boxers also participate in some discussions, but please note that they are not the primary responders, as we want you all to learn from each other. If you are looking for official, in-depth support (regarding billing issues, technical questions, features, etc), or you have run into an issue (lost content, features not working, other bugs), please try searching in the support.box.com Thank you for your understanding  🙏🏽

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thomasdeely Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Posting in the general category

This category is a great place for general questions and conversations around all things Box. To get started go to “Create A Topic” on the top right and you will be presented with the option to ask a Question or start a Conversation.  Questions could be anything around using the Box product or integrations Conversations can be more open such as ideas, best practices, tips and tricks, something interesting you done with Box or even something you have read relating to your job and intelligent content management, AI, security, etc or highlights from a recent event. Conversations can also be phrased as questions e.g. Did you know? 📣 There are a few simple things you can do to make your post more effective:If you have a question, make sure you have done a search!  Phrase your title as an open question. For example “how do I” or “what are”, “did you hear about” are good ways to start your title. Here is an example Make the body of your post easy to read. Provide enough detail for someone to

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thomasdeely Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Welcome to the Box Community!

 See below for how to get started  As the Community Manager, I am proud to welcome you to this new space that is designed to connect Box customers including admins, end users, developers, and partners with each other and with the resources they need to get the most out of Box products, our integrations, and partner ecosystem. Why we created this siteWhether you're looking for tips, tricks, have ideas, questions, or just want to connect with your peers and learn what they are working on, our community site is here to provide a comprehensive resource. We're confident that this site will become a valuable tool for anyone looking to maximize the potential of Box. We look forward to building a thriving community of experts who can learn from each other. Key features of our new community site Community spotlight - we will use this to highlight what is happening with Box Forums -start conversations, ask and answer questions, and share experiences with others in the Box community Getting s

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thomasdeely Box
sparkgridsoftware
sparkgridsoftwareNew Participant
published in General
Join Our Webinar: How to Run Events and Manage Docs Seamlessly in Hubspot using event•hapily + Box Connector

We're running a webinar on 7/30 at 1:00 PM EST with hapily for Event Management, Box integration, all through HubSpot! We'd love to have you! With special guests Dan O'Leary (​@SuperDanno) and Dax Miller!Register here:How to Run Events and Manage Docs Seamlessly in Hubspot using event•hapily + Box Connector Event files here. Registration forms there. Tasks everywhere.Let’s bring it all home to HubSpot. What You'll Learn:✔ How to plan and manage events in HubSpot using event•hapily✔ How to collect, store, and share files using Box — without leaving the CRM✔ How to organize docs like speaker bios, sponsor assets, SOWs, and waivers✔ How to eliminate doc silos and streamline collaboration across teams✔ Real examples of file-connected event workflows you can use immediately  

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sparkgridsoftware
Meena Ganesh Box
Meena Ganesh BoxNew Participant
posted in General
Announcing the next step in Box's agentic AI framework with new Enhanced Extract Agent, Box MCP server and more!

Box has launched powerful new AI features to help you confidently and securely use AI across your business. Here’s what you need to know:  Enhanced Extract Agent (General Availability) Delivers highly accurate, transparent data extraction from complex documents with clear reasoning for each result. Legal teams can instantly surface exclusivity clauses in thousands of contracts, saving days of manual review. Remote MCP Server (Beta) Securely connects external AI agents (like Microsoft Copilot Studio or Salesforce Agentforce) to Box content while maintaining strict access controls. IT can enable multiple AI tools without building custom integrations, ensuring all agents respect existing permissions. AI Units & Model Tiers Provides predictable, transparent AI costs with Standard and Premium model options. Finance teams can align spend with workload needs and avoid surprise bills as automation scales up. Box AI Studio Enhancements Offers more control

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Meena Ganesh Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Box Community Weekly Digest: July 11, 2025

Here’s a roundup of the latest conversations, expert insights, and exciting announcements. This week, we’ve got a lot to unpack: from product updates and beta opportunities to standout member contributions and trending discussions you won’t want to miss.  🎖 Become an Intelligent Content Management Expert! 🎖 Streamline your deployment with advanced Box training Lead your organization into a new era of AI and automation Showcase your expertise with a LinkedIn badge Join an exclusive community of certified Box experts 📢 Don’t miss out—take the next step in your Box journey today.  Ransomware Activity Detection - Private Beta [Starting Soon!]We are looking for participants to join our Box Shield Ransomware Activity Detection private beta, giving your Box admins a sneak peak of our new detection model monitoring activity across your Box environment. Private beta opportunity: Box Drive External Drive support on macOSWe’re seeking 5-8 organizations to participate in a private beta to

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Jey Bueno Box
ericcordell
ericcordellNew Participant
posted in General
Context. Content. Signals. An adventure with Model Context Protocol

The AI knew just what to doWe’re living in the Wild West of AI. Where humans and machines are learning to work together in real time. At Bubo Defense, we’re exploring that frontier with agentic workflows that understand context, act with purpose, and keep the human in the loop.In this example, our man Ralph Johnson combines mxHERO, Box AI and Model Context Protocol (MCP) and Anthropic’s Claude experience to deliver a seamless sales handoff that feels more like a trusted companion than a cold restart. Ralph’s colleague Ava left the scene, but his agent had his back and allowed him to keep his customer happy. 🧠 Context-aware💬 Conversation-ready🤝 Always on⚙️ Executes with intent✨ The AI knew just what to do. Read the story. Try it yourself. https://medium.com/box-developer-blog/mcp-solution-sales-account-management-seamless-handoff-e1e8cfa3dafa Contact the humans, they are happy to help. - contact@bubodefense.com 

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Jey Bueno Box
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federico3371New Participant
asked in General
Cannot create a second file to make it signed

Im ussing the free version. where it says I have 5 docs to request signature. I did it for the 1st one and it worked perfectly. Im trying to add the 2nd file and its asking me to change to a paid version. 

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Cassandre Box
Cassandre BoxCommunity Manager
published in General
Join our upcoming EMEA Box AI Office Hours!

Are you looking to get started with Box AI or want to make the most of its capabilities? We're excited to invite you to our upcoming EMEA Box AI Office Hours: A series of informal, interactive workshops designed to help you unlock the full potential of Box AI.Upcoming sessions (all times BST):Wednesday, 16 July at 2pm 🇬🇧 Tuesday, 22 July at 3pm (French-speaking) 🇨🇵 Thursday, 31 July at 10am 🇬🇧 Wednesday, 6 August at 2pm (German-speaking) 🇩🇪 Wednesday, 13 August at 10am 🇬🇧Each session includes live demos, expert insights, and real-time answers to your questions - plus a valuable opportunity to connect with fellow Box users and exchange experiences from your AI journeys.📢 Register here and feel free to share this with your teams - don’t miss this opportunity to activate and grow your Box AI usage!

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Cassandre Box
Scott Picanco Box
Scott Picanco BoxNew Participant
posted in General
Introducing the Ability to Generate Documents in .DOCX Format in Box Relay

Organizations can now dynamically generate custom documents in .DOCX format, enabling them to collaborate on documents after they are generated, including the ability to edit, redline, and more.We are incredibly excited to release the ability for users to dynamically generate custom documents in Microsoft Word (,docx) format when using the Box Doc Gen outcome in Box Relay!In February 2025, we released the Box Doc Gen outcome in Box Relay, enabling Enterprise Advanced customers with the ability to configure Box Relay workflows to automatically leverage Box Doc Gen templates to generate custom documents in seconds. However, users leveraging the Box Doc Gen outcome in Box Relay could only generate custom documents in PDF format, which limits the ability for them to edit and collaborate on generated documents.With this new capability, users can now edit and collaborate on documents in Microsoft Word even after they've been generated using the Box Doc Gen outcome in Relay.You can leverage t

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Scott Picanco Box
Scott Picanco Box
Scott Picanco BoxNew Participant
posted in General
Introducing Conditional Signature Request Outcomes in Box Relay!

Conditional signature requests outcomes in Box Relay enable users to end workflows if signature requests are declined, cancelled, or expiredWe are incredibly excited to release conditional signature request outcomes when using the Box Sign outcome in Box Relay! When using the 'A Sign Event' trigger in Box Relay, users can configure a number of different outcomes based on whether a signature request is completed, cancelled, expired, or declined. This includes applying metadata templates, classifying signed documents with corresponding Box Shield policies, assigning a task or notification, applying a watermarks signature request documents, and more. However, previously, these outcomes were automatically triggered the moment a signature request is finalized regardless of the final signature request status. With this new capability, users can now configure separate, additional outcomes that are dependent on whether a signature request is completed, cancelled, expired, or declined. For exam

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Scott Picanco Box
Scott Picanco Box
Scott Picanco BoxNew Participant
posted in General
Introducing Enhanced Collaborator Permissions for Box Apps!

Box Apps permissions enable users to collaborate on Apps with other users and configure what actions and permissions are available for themWe are incredibly excited to announce enhanced collaborator permissions for Box Apps, enabling customers with the granular permissions settings they have come to love in other popular Box products, like Box Hubs! With this new feature, Box Apps users have access to the following collaborator permissions when sharing Apps with other users:Two new enterprise level permissions: Enterprise Admin Box Apps Manager Four new permissions that apply to specific Apps: Owner Co-Owner Editor Viewer The following Enterprise level permissions are available for Enterprise Admins and box Apps Managers: Admin Console Actions:  Enterprise Admin Box Apps Manager Enable Apps access for certain users or groups of users ✓   Enable Apps management for certain users or groups of users ✓   Create metadata templates ✓    Box Apps Actions:  Enterpris

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Scott Picanco Box
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Lynn DukeNew Participant
asked in General
Trouble adding a collaborator to a folder

I created a folder and am trying to add someone as a collaborator (editor). When I send the invitation, I immediately get an email message saying that he has accepted the invitation, but he hasn’t. When he tries to log in using the link, it wants him to create a new account and pay for it. What am I doing wrong? Thanks!

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Jey Bueno Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Box Community Weekly Digest: June 27, 2025

Welcome to this week’s edition of the Box Community Weekly Digest! We’ve got exciting updates, new announcements, and a spotlight on some amazing contributions from our vibrant community.  BoxWorks 2025 is coming to you live and in-person in San Francisco from September 11-12!Dive into hands-on demos, extract actionable insights from customer success stories, and network with peers while mastering the latest in Intelligent Content Management. Don't miss the opportunity to hear from our exciting line up of speakers! Every session delivers practical strategies to transform your organization’s approach to AI. 📢 Register today for this game-changing event: BoxWorks 2025 Becoming an AI-first company isn’t just about automating what you already do. It’s about reimagining what’s possible. At Box, we’re here to help you understand the ever-evolving landscape so your business can move at the speed of AI. Read on for some of the key recommendations from our brand-new white paper, Becoming an AI

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Jey Bueno Box
Katherine M Box
Katherine M BoxCommunity Manager
published in General
Get certified for free as an Intelligent Content Expert - Now LIVE!

The new Intelligent Content Management certification is here to help you level up your technical skills and master deploying Box across your organization. Whether you're just getting started or looking to deepen your expertise, this free program covers essential deployment best practices and core Intelligent Content Management (ICM) topics like AI, Relay, and Metadata. Why get certified?🔧 Build your expertiseGain advanced technical knowledge and hands-on experience in deploying and managing Box’s Intelligent Content Cloud.🚀 Advance your careerStand out with a certification that highlights your skills and commitment to best practices.✅ Deploy with confidenceLearn how to roll out and manage Box efficiently—saving your organization time, effort, and cost.🤝 Connect with the communityJoin a growing network of certified Intelligent Content Management Experts and get invited to exclusive roundtables and events. Ready to get started?Explore the recommended courses or dive right into the fre

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DonHammons
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Box Community Weekly Digest: June 20, 2025

Welcome to this week’s Community Round-Up!From exciting events and product updates to spotlighting outstanding guests and contributors, here’s everything that’s been lighting up the Box Community this week.  Discover the latest Box AI innovations, and see how organizations are unlocking insights and extracting data from their most critical documents. Join our live webinar on June 26th to learn practical steps for getting started, scaling adoption, and bringing intelligent automation to your content workflows.📢 Don’t miss this opportunity to transform the way you work with content. Register today!  🚀 Your front-row seat to Aaron Levie’s latest insights, bold ideas, and game-changing updates. “We are entering an AI-first era of business, which will transform everything about what work looks like in the future. This shift in work is being defined by our ability to tap into the full value of our unstructured data with AI for the first time ever — from research & development documents

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Jey Bueno Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
published in General
Moving from "death by a thousand paper cuts" to automated workflows using forms for retirement systemsInterview

Thanks to special guest Vikram Jahhav CIO, Lacers along with ​@MMasood Box and  Mark Talley for Wednesdays overview of LACERS digitization journey for their retirement systems.  Highlights, video clips and slides below.Lacers digital transformation journey. Recording clip hereDemo of retirement systems. Recording clip here  Digital Transformation at LACERs: Vikram, the CIO for the City of LA's pension system, shared his journey transitioning LACERS retirement services from paper-based to fully digital operations, with ​@MMasood Box  Core areas of IT scope include customer experience, administration, contracting process (vendors, partners, etc) Advent of cloud enabled beginning of digitization journey, which accelerated during COVID Once staff were comfortable with digital flows such as e signature, began expanding into functions such as project management and retirement portal and now looking at AI enabled pension admin software Change management for digitization and ho

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DonHammons
thomasdeely Box
thomasdeely BoxSr. Community Manager
published in General
Community Roundtable Highlights: Hear the latest on Box and Hubspot with SparkGrid Software

Thanks to ​@sparkgridsoftware  Jackie Wucher, and ​@amandanielsen Box for yesterday’s overview of the Box Partnership with SparkGrid software and also the demo of the latest enhancements to the Box and HubSpot connector. You can find the recording here and summary below: SparkGrid & Box Connector: What You Need to KnowChris and Jackie from SparkGrid introduced the Box Connector for HubSpot, a game-changing tool for managing files and workflows directly within HubSpot. Their presentation centered on its features and potential to boost productivity. Key functionalities showcased include: File Management: Organize and interact with Box files seamlessly within HubSpot. Workflow Automation: Automatically trigger actions and streamline business operations without manual intervention. Box Sign Integration: Send dynamic documents for electronic signatures directly within HubSpot, saving time and ensuring a smoother workflow. File Requests: Easy creation and management of requests to

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thomasdeely Box
Scott Picanco Box
Scott Picanco BoxNew Participant
posted in General
Introducing the Ability to Configure Ready-Sign Link Validation Email Settings in Box Sign!

Admins and co-admins can enable or disable the ready-sign link validation email for all ready-sign links initiated across their account or for specific users and groups when creating or modifying ready-sign link templatesWe are incredibly excited to announce the ability for admins and co-admins to configure email validation settings for recipients who initiate signature requests when using ready-sign links in Box Sign! By default, when a ready-sign link is enabled through a reusable template, the recipient who initiates the ready-sign link signature request is required to validate themselves via a one time password that is sent to them via email before they can gain access to the signature request to complete it and enable the request to continue to the next step. This can create a number of different potential issues for organizations that are looking for a quick, self-serve way to create fillable and signable documents that they can embed anywhere they choose to collect e-signature o

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Scott Picanco Box
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Say goodbye to tedious tasks and hello to seamless automation! 🚀

Is your team drowning in manual tasks that drain time and resources? It's time to level up with Box's AI-powered automation tools and transform the way your business works. In this 20-minute session, discover how you can streamline your workflows, increase productivity, and save money — all without the need for IT support. Learn how small businesses are accelerating onboarding, processing documents in a flash, and boosting team efficiency using Box AI-powered tools. Ready to work smarter? Register here:Automate the work that slows you down Topics we’ll cover:Win back hours a week with automated forms, document generation, and unlimited e-signatures Stay in control of your data with drag-and-drop dashboards — no code, no headaches Protect your business with enterprise-grade security and automated archiving Unlock AI superpowers to streamline tasks and boost team efficiency Work smarter, not harder by taking advantage of integrations with tools you already use  

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prakashhindujageneva
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Box Community Weekly Digest: June 13, 2025

Check out this week’s Box Community Weekly Digest—featuring the latest announcements, product highlights, member spotlights, and upcoming ways to get involved. Don’t miss what’s new!  📣 We’re thrilled to announce the AI Zone demo submission page for BoxWorks 2025 is now live!Are you a Box Partner who is building an innovative AI-powered solution on Box? If so, now’s the time to step into the spotlight at Boxworks this September.🔗 Submit your application here: BoxWorks AI Zone 🤝 Join our Box Community User Groups!Connect with peers and Box experts to share insights, explore best practices, and get the most out of your Box experience. Whether you're focused on security and governance or in financial services, there's a group for you!👉 Join the Finserv Community User GroupCollaborate, share industry-specific insights, and unlock the full potential of Box to streamline workflows, enhance security, and drive compliance. 👉 Join the Security & Governance User GroupMaximize the securi

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Jey Bueno Box
thomasdeely Box
thomasdeely BoxSr. Community Manager
published in General
Community Roundtable Highlights: Box Hubs demo and overview with Box Chief Customer Officer Jon HersteinTutorial

Thanks to Box Chief Customer Officer, Jon Herstein, Product Manager Steve Chiou and Product Marketing Manager, Michelle Syu for yesterdays overview and demo of Box Hubs and the Box support portal on Box Sensei. Thanks to all our guests who joined and participated in the Q&A.  Topics: Overview of Box Hubs - Recording clip here Demo of Box Customer Support portal on Box Hubs with Customer Q&A plus Box Apps overview - Recording clip here Please see here for the full recording and full slide deck here (temporary link)    

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thomasdeely Box
S
sssNew Participant
asked in General
BoxでのAccessDBの共有

現在作成しているシステムを複数のPCに導入し、AccessDBを使用し通信をしようとしています。今回はBox内にDBを設置し、Box Driveでローカルに落とし、共有しようとしています。皆さんはどう思いますか？

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BoxUser25653New Participant
asked in General
how do i create new task in the Box iOS app.

I am trying to creat a new task from the iOS app and  there is no option to do so in the comment/activity screen like I’m used to seeing in the web version.  Furthermore, I can use the web version to create the task on my mobile device but when I try and log in to the web version it automatically opens the box app instead of loading the web interface. 

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Jey Bueno Box

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